Frequently Asked Questions
Is my mortgage loan with New Hampshire Housing or Dovenmuehle Mortgage Inc.?
Your mortgage loan is with New Hampshire Housing.
In an effort to provide you with better customer service, New Hampshire Housing hired Dovenmuehle Mortgage Inc. to service many of our loans. If you have questions about your mortgage loan with New Hampshire Housing, you should contact the customer service department at 1-888-781-8634.
Can I pay my New Hampshire Housing Mortgage online?
Yes, you can! You can also access your account information online 24 hours a day, seven days a week.
Pay your mortgage bill or access information about your account online.
I want to pay the remainder of my mortgage loan with New Hampshire Housing. How do I obtain a payoff statement?
To obtain a payoff statement (a statement that shows the amount you owe on your mortgage loan), contact our customer service department at 1-888-781-8634.
Where do I send my payment?
Your regular mortgage payment* should be sent to:
New Hampshire Housing Finance Authority
PO Box 371306
Pittsburgh, PA 15250-7306
*Remember this address is to be used for mortgage payments only.
If I receive an insurance bill, what do I do with it?
Mail it to:
New Hampshire Housing Finance Authority
PO Box 961292
Fort Worth, TX 76161-0292
If I receive a property tax bill, what should I do with it?
Mail it to:
New Hampshire Housing Finance Authority
c/o Dovenmuehle Mortgage, Inc.
Attn: Tax Department
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945
Who do I contact if I have a question about my account?
New Hampshire Housing has hired a service provider to manage your account. If you have questions about your mortgage loan with New Hampshire Housing, you may contact the customer service department at 1-888-781-8634. You may also access loan information online through the service provider's website.
Who do I contact if I have a problem making my payment?
If you are having problems making your mortgage payments, you need to contact the New Hampshire Housing customer service department as soon as possible. The phone number is 1-888-781-8634.